When the DeskCycle Makes a Noise While Pedalling
There are 3 common solutions to this problem. Try them out first and if they don’t work for you please contact us contact us.
1. Tighten up the Pedals
If your pedals aren’t really tight they can cause a bit of a noise. Grab the 15mm spanner that came with your DeskCycle and make sure you tighten them up good and snug.
*Very Important* If you keep using your bike with loose pedals you will eventually end up damaging the threads on the pedal arms. If they are coming loose then add some Blue Loctite onto your threads and tighten. This will keep them from backing off unless the threads are already damaged. Please follow the directions in theDeskCycle User Manual [PDF] when assembling your bike. The section called “Using Threadlocker on the Pedal Threads” will explain this in more detail.
2. Check the Nuts that Attach the Legs to Ensure they are Tight
The nuts on that tighten the legs to the frame may still be loose. Grab the spanner that came with your bike and using the 13mm end make sure they are nice and tight.
3. If you have one of the Earlier Models Look to See if the Wire is Touching the Pulley
This is not a common problem but worth checking. Look at the picture below and see how the 3.5mm connector wire could rub on the pulley. If this wire isn’t secure you will need to tighten the nut on the 3.5mm female connector. You will find this under the bike, close to the front. (See image below).
What to do if your Pedals Come Loose
This is possible if they weren’t tightened enough when the DeskCycle was initially put together.
First step in this event is to stop using the bike and add some Blue Loctite to the threads of the pedals. Tighten well following the directions in your users manual [PDF] and pay particular attention to the “Using Threadlocker on the Pedal Threads” section. Blue Loctite is readily available at any hardware store.
When the Pedals Won’t Stay Tightened
If the Blue Loctite won’t work and you’ve been pedalling with loose pedals for awhile you can damage the threads on the pedal arms. This means you will probably have to replace the pedal arms.
If your bike is still under warranty we will replace the first pedal arm free-of-charge. Please note that this is NOT a manufactures defect. When installing the pedals again you should use the Blue Loctite.
You are Having Difficulty Installing the Pedal Arms
There are two potential causes of having difficulty installing the DeskCycle pedal arms
1. Double check to make sure that you are installing the right pedal into the right pedal arm, and the left pedal into the left pedal arm.
The left and right pedals are different from one another.
- • The left pedal is marked with an L
- • and the right pedal is marked with an R
- • The marking is on the end of the pedal shaft.
The pedal arms are also marked.
Make sure you install the left pedal into the left pedal arm and the right pedal into the right pedal arm.
2. Are you screwing in the pedals correctly?
- • To screw the pedals in, you need to hold the shaft. The pedal spins on the shaft.
- • The right pedal screws in clockwise
- • The left pedal screws in counter-clockwise
See page 3 of the Users Manual for details. You can view the users manual here
If you are still having difficulty, please contact us